management & wesite builder system Q&A
I Have a Website
I get an email account through Designersi.com?
Yes. As part of your package we supply you with
10 E-mail addresses so that you can correspond
professionally with your customers, prospects
If needed, you can purchase extra Email addresses
to suit your needs. Each additional Email address
is $2.95/month (4 MB web disk space).
live outside North America. Can I still use this
Absolutely! Because our system is web-based,
it doesn’t matter if you’re from New
York or New Delhi, Toronto or Tokyo, London or
Los Angeles. The time it takes you to set up your
web site and manage it from wherever you are in
the world is completely the same.
All Designersi.com features are available worldwide
as long as you have an Internet connection.
I add web tools like a site search, newsletter
sign-up, survey or product feature area to my
Yes, yes, yes and yes. With Designersi.com these
are considered standard features that are available
to all customers. There are also other tools available
to help you market your web site and drive visitor
I need to know HTML or any other programming language
to use Designersi.com?
We’ve done all the work for you! Our system
is developed specifically for non-technical people
so you never have to worry about deciphering code
or fumbling with development tools.
I do know HTML or basic design and would like
to customize my web site the way I like it, can
Designersi.com accommodate me?
Yes. We have made certain tools available for
the advanced users that may want to further customize
their web sites beyond the standard. For example,
customers can change their headers or insert custom
Furthermore, there is also an HTML editor that
allows to enter in your own code. This feature
is recommended for advanced users only.
I upload PDFs, MP3s, images, spreadsheets and
word documents to my Designersi.com web site?
Yes. Once you’re an Designersi.com customer
we walk you through this extremely simple process.
Of course, you can edit/add/delete items at will
– anytime and from anywhere.
You can upload the following file formats:
important is graphical design?
Extremely. We live in a world where first impressions
are very important. The bottom line is that you
need to inspire confidence, engage your viewer
and give them a sense of your competence.
Would you feel comfortable putting through a
credit card transaction on a web site that looks
like it’s run out of someone’s basement?
It’s a proven fact that most people don’t.
With our award-winning design team, Designersi.com
knows exactly what it takes to design your professional
online presence so that you always look great
(one less thing to worry about!). The best part
about it is that our great design is included
so you pay nothing more for a tremendous online
I use the pages I create on Designersi.com on a different
No. While the content and any other items you
upload are yours, the web site and design will
not run on any other server or host provider.The
Designersi.com system is proprietary to Designersi.com
I change my web site once I’ve built it?
At any time you can upgrade your design with
a simple click of a button. This will be especially
useful considering a web site’s life is
usually 2 to 3 years.
Instead of beginning the process all over again,
you simply select a new design (we’re constantly
adding new ones) that suits you and away you go.The
process is quick, easy and painless.
will a web site cost me?
$39.95 per month with no set-up fees unless
you would like a custom design in which case a
set-up fee applies since one of our senior designers
will develop a high quality web presence for you.
any software required?
No. We’ve intentionally made our entire
system web-based for a number of reasons:
- It’s easy for you
to manage and access from anywhere in the world
- No software downloads or
files which means you don’t have to purchase
upgrades or licenses
- Faster implementation because
there is no configuration or installation required
on your end
- No hidden costs ensuring
you a predictable ongoing price structure you
can budget for
- No integration with current
system or software
- No IT professionals are
required to monitor or troubleshoot for you
are the system requirements for using Designersi.com?
- An Email account from any
provider chosen by you (once you become an Designersi.com
customer you’ll have your own professional
- A PC computer running Windows
95/98/NT/2000/XP or Macintosh
operating system 7.0 or newer
- Microsoft Internet Explorer
version 4.0 and up or Netscape Navigator
version 6.0 and up
- A modem or other
Internet connection capable of speeds
of 28.8kbps (low-bandwidth) or greater
do I build a Designersi.com website?
Step-by-step. Designersi.com has developed an easy-to-use
system that walks you through the entire process
from start to finish. Designersi.com is specifically
tailored for non-technical people so all you have
to do is follow the easy steps we’ve laid
out for you.
More than anything else, we realize that if it’s
not easy for you, it’s not useful. So don’t
worry about being technical.
Everything is web-based, so as long as you have
an Internet connection, you’re in business
– no software to buy, upgrade or install.
long will it take me to build a website?
This is completely up to you. On their own,
many of our customers have a fully functional
web presence together and online within 5 hours;
others have been them over the course of a few
weeks or even months. While some of our customers
make updates to their web sites on a daily basis,
others do so only seasonally. We recommend that
you look at your web site as an ongoing project
that acts as one of your most aggressive salespeople
should I choose Designersi.com?
Please visit the Why Choose Us.
I already have a web site and would like to maintain
the same design, can I still use Designersi.com?
Yes, you can get in contact us and Designersi.com’s
senior design team will replicate your current
design - and even add some upgraded graphics if
necessary - and then arrange to have it plugged
into our system. In terms of cost, this is usually
looked at on an individual basis as the size and
scope of web sites may vary. We can be reached
for a free estimate.
I have to sign a contract with Designersi.com?
No. But we do require that you agree to our
Member Agreement before signing
up. In this way, there is a clear understanding
between both parties moving forward.
I cancel my Designersi.com web site at any time?
Yes. Because you are not signed on to a lengthy
contract of any kind, you are never obligated
to remain an Designersi.com customer.
there any additional costs?
No. Generally speaking there are no extra costs
involved with the packages offered by Designersi.com.
Extra charges are only applied (voluntarily by
you, the customer) when you add features or additions
beyond what the original package allows for (for
example, extra disk space or Email addresses).
Extra Email addresses: $2.95
(with 4 MB disk space)
Disk Space: $3.65 per 5 MB
there any hidden costs I should worry about?
Absolutely none! As a company
founded on integrity, we promise that there will
be no surprises once you’ve signed up.
do your E-Commerce services include?
Our E-Commerce service is standard with the
$59.95 per month and includes the following:
- Online catalogue manager enabling you to quickly
and easily organize your products online (500
- eBay integration enabling you to post products
on your website directly to eBay auctions
- Image close-ups(so visitors can get a
good look at the product they will be purchasing
and then click on it for a larger view)
- An integrated secure shopping cart
- Choice between PayPal or Merchant Account
- Newsletter sign-up and send (stay top-of-mind
with your customers)
- Online visitor survey/polls
- Product search function
- Shipping settings
- Sales tax settings
credit cards can I process?
What types of credit cards you are able to accept
depends on whether you set up through PayPal or
PayPal customers can accept:
Merchant Account customers can accept:
currencies can I accept?
There are really two options available:
PayPal Customers can choose between:
- U.S. Dollar
- Canadian Dollar
- Pound Sterling (UK
- Japanese Yen
- Australian Dollar
Merchant Account Customers can use:
I already have an Internet merchant account, can
I use it with your service?
Potentially, you can use our service but would
still be required to set-up a Payment Gateway
through Designersi.com in order to process payments
over the Internet.
A great alternative (and more affordable) to
a Merchant Account is to register a PayPal account.
will I receive orders from my customers?
In both cases (Merchant Account or PayPal) you
will receive an auto-responder (to the Email address
you specify) immediately notifying you of the
It's this simple: you get the auto-responder
and fulfill the order based on the transaction.
Of course, it is your responsibility to respond
fulfill the order.
I accept international orders online using my
Designersi.com merchant account?
Yes. Your customer will be billed based on the
currency he/she has decided to pay in (either
US Dollars, Canadian Dollars, Pound Sterling,
Australian Dollar, Euro or Japanese Yen).
The customer’s credit card company will
perform the currency exchange so your customer
will see the amount in his/her countries currency.
I use my own web address (or domain name) with
my Designersi.com site, or do I have to use a web
address that includes Designersi.com?
Both options are available to you.
We strongly recommend your own domain name (for
example, www.mycompany.com) as
it looks much more professional and will be easier
to remember for your customers (as opposed to
have to have your domain name point to our servers
and we take care of the rest (we can help you
If you don’t have a domain name however,
you can still have a domain set up through us
temporarily or as long as you need (for example,
I already have a web site and would like to maintain
the same design, can I still use Designersi.com?
Yes. Depending on what’s required, Designersi.com’s
expert design team can modify your web site or
duplicate it to work with our system. Because
there are so many variables to take into account
we charge an hourly fee based on what is required.
In many cases, our award-winning design team
will actually upgrade your design and improve
its functionality in order to augment your business’
presentation. Before we actually begin work, we
provide you with a firm cost so you can budget
It is also possible to roll this additional cost
into easy-to-manage monthly payments (as opposed
to lump sum fee).
I connect/link my Designersi.com web site with another
Absolutely. This is simply called a 'hyperlink',
and you have full control over how many web sites
you link to.
secure is my Designersi.com account?
No one can access your account except for authorized
Designersi.com personnel. Using the same security
measures as online banking, we provide the utmost
Aside from encryption Designersi.com also has firewalls
in place as well as redundancy servers.
security does Designersi.com offer for its E-commerce
Designersi.com automatically encrypts your confidential
information in transit from your computer to ours
using the Secure Sockets Layer protocol (SSL)
with an encryption key length of at least 128-bits
(the highest level commercially available and
used by all major banks).
In fact, Designersi.com's encryption "scrambles"
your data into a completely illegible format it
cannot be interpreted. Our systems allow for up
to 1024-bit encryption.
anyone else be able to access my account details
No. This information is password protected so
only you know your information. We advise our
customers not to share this information with others
and not to use generic passwords like ‘1234’,
your last name or business name.
my web site always be available to my customers?
Our customers’ web sites are available
99.5% of the time. Because we are constantly improving
our service we may temporarily interrupt service
for a few seconds while we add the latest upgrade.
Of course, we always perform this maintenance
during off-peak hours.
At Designersi.com we fully understand how important
reliability is, so we've invested in the appropriate
hardware and the best partners to ensure your